Bridging differences effective intergroup communication

Summary: This fourth edition builds on the strengths of the previous editions and provides state-of-the-art knowledge about intergroup communication. It brings a strong skills-oriented approach to improving communication effectiveness between people from different groups (cultures, ethnic groups, social classes).

Record details

ISBN: 9781452262994 (electronic bk.)
ISBN: 1452262993 (electronic bk.)
ISBN: 0761929363
ISBN: 0761929371 (pbk.)
ISBN: 9780761929376
Physical Description: electronic resource
remote
1 online resource (xvi, 425 p.)
Edition: 4th ed.
Publisher: Thousand Oaks, Calif. : Sage Publications, c2004.

Content descriptions

General Note:	Multi-User. CatMonthString:jan.13 CatBulkString:jan.03.13
Bibliography, etc. Note:	Includes bibliographical references (p. 375-414) and index.